Identity Authentication

OKX OuYi official website registration/How to perform personal authentication on OuYi


Ouyi is a global digital asset exchange, providing a variety of products and services such as spot, derivatives, documentary trading and financial management. Whether you are a novice or an expert, they are all tailor-made. If you register for an Ouyi account, you will encounter How to conduct personal identity authentication in Ouyi, is OKEX real-name authentication safe and other issues, here we will help you solve them one by one.

Getting started on the web

Log in to your account at okx。com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue.
Open Verification pageOpening verification page

Getting started on the app

Open the OKX app, go to User Center. Go to Profile and Settings and select Identity verification under Profile
CT-App-user center-highlightOpen the User Center in the top left corner

Identity verification

  • Basic info
    Provide basic information about yourself, such as full legal name, date of birth, country of residency, etc.. Please make sure that it's correct and up to date.

  • ID documents
    OUYI accept valid government-issued IDs, passports, ‌driving licenses, ‌etc. They must meet the following requirements:

    • Include your name, date of birth, issue and expiration date

    • No screenshots of any kind are accepted

    • Legible and with a clearly visible photo

    • Include all corners of the document

    • Not expired

  • Selfies
    They must meet the following requirements:

    • Your entire face has to be placed within the oval frame

    • No mask, glasses and hats

  • Proof of Address (if applicable)
    They must meet the following requirements:

    • Upload a document with your current residential address and legal name

    • Make sure that the entire document is visible and issued within the last 3 months.

When everything's ready, you can submit your verification application. OUYI'll review it within 24hours and contact you with the results. 

common problem

1. What should I do if authentication fails?

You can try to perform video authentication again or provide more authentication information, and perform identity authentication again.

2. What is the reason for failure to authenticate?

This may be due to network connection issues, authentication equipment failure, or other technical issues.


If you have any questions or realise that your information is wrong, start with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot.


The above is the relevant content about how to perform personal authentication in OKX when registering on the OKX official website, including identity authentication and video authentication. If you want to know more, please continue to pay attention to this site.